We want you to book your diagnostic call with zero risk. If the call doesn’t deliver value, you get your money back. Here is exactly how that works.
01 The ₹97 Diagnostic Call
100% money-back guarantee, no questions asked. If you attend your Breakthrough Diagnostic Call and feel it did not give you real value, simply tell us and we will refund your ₹97 in full.
To request a refund on the Call:
- Email us at support@thefoodfreedomco.com within 7 days of your call.
- Use the same name and email you booked with, so we can find your payment.
Once approved, your refund is processed back to your original payment method through Razorpay, typically within 5 to 7 business days. The exact timing depends on your bank or card provider.
02 If You Don’t Attend
If you are unable to make your slot, please reschedule rather than skip it. You can reschedule free of charge up to 24 hours before your call. Because the guarantee is about the value of the call itself, refunds for missed calls are considered only where you were unable to reschedule for a genuine reason.
03 The Identity Evolution Programme
The longer-term coaching programme is a separate commitment, purchased separately after the diagnostic call. Its enrolment terms, including any applicable refund or cancellation conditions, are shared with you in writing before you join. Those terms apply to the programme and are independent of this ₹97 Call guarantee.
04 Duplicate Or Failed Payments
If you were charged more than once, or a payment was deducted but your booking was not confirmed, contact us with the payment reference and we will investigate and refund any incorrect charge promptly.
05 How To Reach Us
For any refund request or payment question, email support@thefoodfreedomco.com. Please include your name, the email you booked with, and your payment reference if you have it. We aim to respond within 2 business days.